All Lily & Roe Co. orders include complimentary ground shipping within contiguous USA. Stationery orders are sent via USPS Priority Mail. Delivery time is estimated (though not guaranteed) to be 1-3 business days.
Signage orders ship via FedEx Ground. Delivery time is 1–5 business days within the contiguous U.S.
You may elect to upgrade your shipping method to FedEx 2 day at checkout. Upgrade fees will be shown in your cart.
Custom orders go through 3 stages before they arrive at your doorstep - Proofing, Processing & Shipping.
Proofing - This is the time spent designing and editing your stationery. The timeframe varies for this stage of the process depending on the number of edits requested and your level of responsiveness. You can expect to receive your 1st proof in 1-3 business days. Each round of revisions requires an additional 1-3 business days to complete. Proofs approved over the weekend will begin processing on the next business day.
Production - this is the time needed to print and package your order. Print time varies based on the printing method selected. You can see the specific timeframes on the product details tab for the items you've purchased.
Shipping - all orders include free ground shipping. Stationery orders are sent via FedEx Ground. Delivery time is estimated (though not guaranteed) to be 1-3 business days. Signage orders ship via FedEx Ground. Delivery time is 1–5 business days within the contiguous U.S.
Please note: Shipping time is in addition to processing time. Processing time begins immediately upon approval of your proof. Please check individual item details for processing timeframes before placing your order.
Items ordered together may not always ship together.
You may elect to upgrade your shipping method to FedEx 2 day at checkout.
Currently we are only able to accept online orders to shipping addresses within the contiguous United States, and do not ship internationally.